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Troubleshooting and bug reports - SpaceEngine 0.9.7.2
HarbingerDawnDate: Friday, 26.12.2014, 20:29 | Message # 1
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Please post here all of your reports about bugs or crashes in SpaceEngine. Before you post any bugs, please follow these steps:

  • First of all, make sure you make a clean install of SpaceEngine and update your video card drivers. This may solve 99% of all isues.
  • Read the Fixing common issues section below. It is possible that your problem can be solved there.
  • Read the List of known issues section below and make sure that your bugs are not on in it. You can use your browser's word finder to help search the list.
  • If the bug is not on the list then please post it in this thread. Attach to your message a screenshot (if possible) and a log file (it's called the se.log and is located in the SpaceEngine/system/ directory). Only the log file will help us to understand your problem and find a solution!



    Fixing videocard-specific issues

    If you do not know which videocard do you have, open the system/se.log file in the text editor and read the Vendor information in the beginning:

    INITIALIZING OPENGL
    [MT] Vendor: ATI Technologies Inc.


    Then look for a solution for you:

    Nvidia: Major lag spikes


    ATI/AMD: Transparent or invisible planets, no landscape


    ATI/AMD: Crash on approaching to the black hole, neutron star or white dwarf, on using ship's hyperdrive, or when enabling the Oculus Rift mode or the Fish Eye mode


    Intel HD: Glitchy landscape and textures on planets


    Intel HD: Crash near planets


    Intel HD: Red clouds on Earth




    Fixing common issues

    1) Obsolete or incompatible drivers or strange error message "(NULL) 2.1 (NULL)"


    2) Weak system


    3) System with hybrid graphics (NVidia/ATI + Intel HD)


    4) Artifacts on procedural planets


    5) Frequent crashing while generating planetary surface


    6) Spaceship disappears when far from a star


    7) Blurry textures on Solar system planets


    8) Crash on entering the Display menu


    9) Problems with very high resolution displays




    List of known issues

    Green items have been fixed for the next release

    Not real bugs, but effects caused by limitations in the engine:


    Real bugs:
  •  
    RoswellDate: Wednesday, 17.02.2016, 21:33 | Message # 616
    Pioneer
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    Canada
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    I don't know how to change my lack of graphic because of that stupid thing gave me that stupid unknown code instead of reading easily. I'm stuck in version 0.9.7.2. -_-
    Attachments: 9884527.jpg (89.2 Kb) · 5310294.jpg (58.6 Kb)
     
    JackDoleDate: Wednesday, 17.02.2016, 23:01 | Message # 617
    Star Engineer
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    Roswell,
    Here you can see how you can post pictures.
    http://en.spaceengine.org/forum/17-3343-59379-16-1455041465





    Don't forget to look here.

     
    RoswellDate: Thursday, 18.02.2016, 00:59 | Message # 618
    Pioneer
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    Jack, thanks for help. I have another question about SE game. I'm stuck in version 0.9.7.2, How to upgrade when the version 0.9.7.3 is out (I saw this version is out, but it's too complicated to get back to normal instead of losing galaxie's graphic)
     
    JackDoleDate: Thursday, 18.02.2016, 10:05 | Message # 619
    Star Engineer
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    Roswell,
    I do not know exactly what you mean, but if I install a new version, I keep the old installation. At least for a while.

    Make a copy of your SpaceEngine folder. Rename the copy to 'SpaceEngine 0.973'.

    Download the .zip patch file for SE 0.973. Here: http://en.spaceengine.org/load/core/spaceengine0973patch/2-1-0-31
    Extract the file to the folder 'SpaceEngine 0.973'.
    Now you have two SE versions.



    You can also download 'SE 0.974 RC1'. Here: http://en.spaceengine.org/forum/21-3022-1
    But this is not the official version 0.974, but only a preliminary release. Therefore RC1 = Release Candidate 1

    This is also a zip file, but not a patch, it is complete.

    Simply make a new folder and rename it to 'SpaceEngine 0.974r1', for example.
    In this folder you unzip the .zip file

    But I would definitely keep the old versions for a while.





    Don't forget to look here.



    Edited by JackDole - Thursday, 18.02.2016, 10:06
     
    RoswellDate: Friday, 19.02.2016, 15:20 | Message # 620
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    Omg, I found the funny bug XD


    Attachments: 3542814.jpg (292.4 Kb)
     
    HarbingerDawnDate: Friday, 19.02.2016, 15:27 | Message # 621
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    Quote Roswell ()
    Omg, I found the funny bug XD

    That is not a useful bug report. Where did you find it? What version are you running? Where is your log file?





    All forum users, please read this!
    My SE mods and addons
    Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM
     
    RoswellDate: Friday, 19.02.2016, 15:40 | Message # 622
    Pioneer
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    I'm in version 0.9.7.4 now.

    Holy **** I forgot to post SE.log

    Attachments: 7289296.log (546.9 Kb)


    Edited by Roswell - Friday, 19.02.2016, 15:41
     
    HarbingerDawnDate: Friday, 19.02.2016, 15:53 | Message # 623
    Cosmic Curator
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    You still haven't given enough details to be useful. Is this a recurring issue for you? Or did it only happen once? Can you recreate it, or is it random?




    All forum users, please read this!
    My SE mods and addons
    Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM
     
    RoswellDate: Friday, 19.02.2016, 17:28 | Message # 624
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    randomly.
     
    OstariskDate: Wednesday, 13.04.2016, 02:45 | Message # 625
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    If by "glitchy landscape and textures on planets", you mean like weird stuff you can see on the surface and stuff, that is not my problem.

    my problem is this:


    but it also happens on asteroids:


    also, nebulas regularly appear and dissapear upon opening the program every now and then

    Attachments: 7767886.jpg (210.0 Kb) · 6421446.jpg (99.3 Kb) · 5350507.log (30.2 Kb)






    My mods
     
    HarbingerDawnDate: Wednesday, 13.04.2016, 04:34 | Message # 626
    Cosmic Curator
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    Quote Ostarisk ()
    If by "glitchy landscape and textures on planets"

    But did you try the suggestions given there?





    All forum users, please read this!
    My SE mods and addons
    Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM
     
    OstariskDate: Wednesday, 13.04.2016, 05:55 | Message # 627
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    I'm too lazy right now wacko . anyways I checked main.cfg and I couldn't find the line "PlanetHeightmapFormat", and I didn't see it tongue

    So, err, can you tell me which settings block it is in, and what line of codes are next to it etc? (remember, I'm lazy right now :p)

    Added (13.04.2016, 05:55)
    ---------------------------------------------
    oh wait nvm. fixed it!
    but planet lumps, bumps, mountains etc. take a while to load.
    looks like a cool movies where you can see the layers of graphics load on top of each other, cool..... cool





    My mods
     
    thelazygamerz7Date: Thursday, 21.04.2016, 17:27 | Message # 628
    Observer
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    can someone help me how can i fix this problem... please answer my question...
    Attachments: 1583972.jpg (103.5 Kb)
     
    HarbingerDawnDate: Thursday, 21.04.2016, 17:47 | Message # 629
    Cosmic Curator
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    There might be some issue with running SpaceEngine on Windows XP. Anyway, you shouldn't be using Windows XP; support for that operating system ended two years ago, you should switch to a different OS.




    All forum users, please read this!
    My SE mods and addons
    Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM


    Edited by HarbingerDawn - Thursday, 21.04.2016, 17:52
     
    Kokil02Date: Saturday, 23.04.2016, 17:59 | Message # 630
    Observer
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    my space engine planet surfaces do not look as good as the ones on YouTube videos for example this one https://www.youtube.com/watch?v=Aah4uWaqcwE
    Is it because of my
    GPU
    CPU
    RAM
    VRAM
    DEDICATED VIDEO MEMORY

    can someone help me sad
     
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