ENG New site

Advanced search
[ New messages · Forum rules · Members ]
Troubleshooting and bug reports - SpaceEngine 0.9.7.3
SpaceEngineerDate: Thursday, 16.04.2015, 22:59 | Message # 1
Author of Space Engine
Group: Administrators
Russian Federation
Messages: 4800
Status: Offline
Please post here all of your reports about bugs or crashes in SpaceEngine. Before you post any bugs, please follow these steps:

  • First of all, make sure you updated your video card drivers. This may solve 99% of all isues.
  • Read the Fixing common issues section below. It is possible that your problem can be solved there.
  • Read the List of known issues section below and make sure that your bugs are not on in it. You can use your browser's word finder to help search the list.
  • If the bug is not on the list then please post it in this thread. Attach to your message a screenshot (if possible) and a log file (it's called the se.log and is located in the SpaceEngine/system/ directory). Only the log file will help us to understand your problem and find a solution!



    Fixing videocard-specific issues

    If you do not know which videocard do you have, open the system/se.log file in the text editor and read the Vendor information in the beginning:

    INITIALIZING OPENGL
    [MT] Vendor: ATI Technologies Inc.


    Then look for a solution for you:

    Nvidia: Major lag spikes


    Nvidia: Water missing on terras, clouds are below the surface


    ATI/AMD: Crash on approaching to the black hole, neutron star or white dwarf, on using ship's hyperdrive, or when enabling the Oculus Rift mode or the Fish Eye mode


    ATI/AMD: Crash on Startup on Windows 10


    Intel HD: Glitchy landscape and textures on planets


    Intel HD: Red clouds on Earth




    Fixing common issues

    1) Obsolete or incompatible drivers


    2) Weak system


    3) System with hybrid graphics (NVidia/ATI + Intel HD)


    4) Artifacts on procedural planets


    5) Frequent crashing while generating planetary surface


    6) Spaceship disappears when far from a star


    7) Blurry textures on Solar system planets


    8) Problems with very high resolution displays


    9) Problems in Windows 10 + AMD/ATI




    List of known issues

    Green items have been fixed for the next release

    Not real bugs, but effects caused by limitations in the engine:


    Real bugs:
  •  
    HarbingerDawnDate: Friday, 09.10.2015, 02:43 | Message # 301
    Cosmic Curator
    Group: Administrators
    United States
    Messages: 8717
    Status: Offline
    Bob0356, 0.9.7.3 is a PATCH, not a full version. It must be installed on top of 0.9.7.2.




    All forum users, please read this!
    My SE mods and addons
    Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM
     
    RibbonsDate: Tuesday, 13.10.2015, 20:48 | Message # 302
    Observer
    Group: Newbies
    United States
    Messages: 2
    Status: Offline
    I just installed SE 0.9.7.2 yesterday and started exploring for a few hours before it crashed. I then installed 0.9.7.3 earlier today and went through the known issues on the first post. I deleted the atioglxx.dll file as instructed on the first post since I have an AMD graphics card, running Windows 10. However, SE is crashing on start-up still. There must be something I am missing.

    Other specs:
    Processor: Intel Core i3-3240 CPU @ 3.40GHz
    Installed memory (RAM): 8.00 GB
    Windows 10 64-bit

    Attachments: 3684144.log (8.7 Kb)
     
    MajorTomDate: Friday, 16.10.2015, 06:24 | Message # 303
    Space Tourist
    Group: Users
    Germany
    Messages: 26
    Status: Offline
    Hi everyone.
    First: on my Desktcomputer SpaceEngine 09.72 works really fine with an Intel HD2500 Graphicscard. i made some modifications in the main.cfg, universe.cfg and user.cfg. biggrin . SE 0.9.7.3 works also on my Computer, good Rendering, moderate FPS etc.... B)
    the only thing is in my SE i could´nt found the SOL-System... Earth, Mars, Venus. All Planets search with F3 say... Not Found. The Wilky Way is found on my SE.... can anyone help me? i copied my modificated SE 0.9.7.2 and install only the Patch for 0.9.7.3 over it....
    btw. this is an very great and amazing Simulation! super work!

    P.S. i see in the se.log many many errors for InitPlanets....... :(

    P.P.S. i solved the error.... i must activate the "catalogs/stars/Stars120k.dat" at StarsCatalogs in universe.cfg . now my SOL-System is back.... and everyithng goes good and beautiful..... i love this simulation!!! ( it´s not a Game)

    Attachments: 4982048.log (184.2 Kb)





    Win 7 64bit, Intel i5, 3GHz, 4GB RAM, HD2500 Onboard. 0.974_RC3 works very good
    Win 7 64bit, AMD X4 955, 3,4GHz, 8 GB RAM, ASUS STRIX GTX960 DC2OC. 0.974_RC3 works very good


    Edited by MajorTom - Friday, 16.10.2015, 09:15
     
    JadestarDate: Friday, 16.10.2015, 08:40 | Message # 304
    Astronaut
    Group: Users
    United States
    Messages: 70
    Status: Offline
    Quote JackDole ()
    Hello Jadestar,

    maybe it will help to update the AMD Graphics Driver.


    It didn't.

    I tried both 14.4 and the latest one.

    So, I've been patiently waiting over a month as of today for another solution to be offered...

    Harbinger? Anyone?
     
    JadestarDate: Friday, 16.10.2015, 08:44 | Message # 305
    Astronaut
    Group: Users
    United States
    Messages: 70
    Status: Offline
    Quote Ribbons ()
    I just installed SE 0.9.7.2 yesterday and started exploring for a few hours before it crashed. I then installed 0.9.7.3 earlier today and went through the known issues on the first post. I deleted the atioglxx.dll file as instructed on the first post since I have an AMD graphics card, running Windows 10. However, SE is crashing on start-up still. There must be something I am missing.


    I'm having the same issue but under Windows 7.

    My log file looks pretty much like yours as well.

    I hope you're patient. I've been trying to solve this for months now and no one seems to have been able to help. The suggestion was made to update my graphic card drivers but it has the most recent ones and before that it had the recommended 14.4 and 0.9.7.3 and up still crash so.... I'm at a total loss.

    I hope -someone- can help both of us resolve this. I miss Space Engine.

    What AMD graphics card do you have? Mine is an R9 270x


    Edited by Jadestar - Friday, 16.10.2015, 08:45
     
    MajorTomDate: Friday, 16.10.2015, 09:33 | Message # 306
    Space Tourist
    Group: Users
    Germany
    Messages: 26
    Status: Offline
    @Jadestar,

    i had have the same problem with an Intel HD Card onboard... i modificate my main.cfg. it shows that the VRAM whre not loaded... (your se.log is very short)





    Win 7 64bit, Intel i5, 3GHz, 4GB RAM, HD2500 Onboard. 0.974_RC3 works very good
    Win 7 64bit, AMD X4 955, 3,4GHz, 8 GB RAM, ASUS STRIX GTX960 DC2OC. 0.974_RC3 works very good


    Edited by MajorTom - Friday, 16.10.2015, 09:33
     
    RibbonsDate: Friday, 16.10.2015, 15:34 | Message # 307
    Observer
    Group: Newbies
    United States
    Messages: 2
    Status: Offline
    Quote Jadestar ()
    I'm having the same issue but under Windows 7.

    My log file looks pretty much like yours as well.

    I hope you're patient. I've been trying to solve this for months now and no one seems to have been able to help. The suggestion was made to update my graphic card drivers but it has the most recent ones and before that it had the recommended 14.4 and 0.9.7.3 and up still crash so.... I'm at a total loss.

    I hope -someone- can help both of us resolve this. I miss Space Engine.

    What AMD graphics card do you have? Mine is an R9 270x


    Man that is a bummer. I too have an R9 270x and I know I have the latest drivers installed. I guess our graphics cards don't like SE.
     
    domdomdommyDate: Saturday, 17.10.2015, 01:58 | Message # 308
    Observer
    Group: Newbies
    Pirate
    Messages: 1
    Status: Offline
    So I recently got back into SpaceEngine and started taking screenshots with F11. However, when I do so, I check the "screenshot" folder in the space engine folder yet nothing is there. It should work, since when I press F11 It comes up with "writing screenshot/scr_______"
     
    JackDoleDate: Saturday, 17.10.2015, 13:06 | Message # 309
    Star Engineer
    Group: Local Moderators
    Germany
    Messages: 1742
    Status: Offline
    domdomdommy,

    have you SpaceEngine installed in 'C:\Program Files (x86)'? If so, installing it somewhere else; or running it as administrator, may help.





    Don't forget to look here.

     
    JadestarDate: Saturday, 17.10.2015, 16:39 | Message # 310
    Astronaut
    Group: Users
    United States
    Messages: 70
    Status: Offline
    Quote Ribbons ()

    Man that is a bummer. I too have an R9 270x and I know I have the latest drivers installed. I guess our graphics cards don't like SE.


    They used too. >(

    Thanks for confirming that it's probably not our fault but rather a bug.

    Something in 0.9.7.3 must have broke R9 270x compatibility. I bought this card specifically FOR Space Engine. Now I'm thinking I should have gone with an NVIDIA equivalent but it's too late now and I guess one of the points of a troubleshooting thread like this one is to point out serious bugs to Space Engineer which this one is.

    If 0.9.7.3 broke R9 270x compatability that might be kind of a big deal since a lot of people own this card.

    Hopefully this will be fixed in 0.9.7.5? I wonder if Space Engineer knows 0.9.7.3 and 0.9.7.4 do not work on our card?

    Are there any other R9 270x owners out there who have gotten 0.9.7.3 or 0.9.7.4 to work perhaps through configuring main.cfg?


    Edited by Jadestar - Saturday, 17.10.2015, 16:42
     
    JadestarDate: Saturday, 17.10.2015, 16:48 | Message # 311
    Astronaut
    Group: Users
    United States
    Messages: 70
    Status: Offline
    Quote MajorTom ()

    i had have the same problem with an Intel HD Card onboard... i modificate my main.cfg. it shows that the VRAM whre not loaded... (your se.log is very short)


    What did you modify?

    BTW: My laptop launches 0.9.7.3 just fine with only an Intel HD GPU but my laptop is a borderline weak system for SE. I really need to get my desktop working with Space Engine again. There shouldn't be a reason why 0.9.7.2 works perfectly but 0.9.7.3 crashes on launch on the same card under the same circumstances unless it's a card specific bug.
     
    FireintheholeDate: Monday, 19.10.2015, 09:19 | Message # 312
    Pioneer
    Group: Translators
    Sweden
    Messages: 356
    Status: Offline
    In the Filter settings of the Star browser, it says "Atmospher" under Planet parameters, rather than "Atmosphere".




    Love SpaceEngine!
     
    zinitradDate: Tuesday, 27.10.2015, 14:47 | Message # 313
    Observer
    Group: Newbies
    Pirate
    Messages: 4
    Status: Offline
    I don't think this is a bug, but its something I'm having trouble figuring out the cause of.

    I've been extensively modifying my palette file using the palettes from the page on the mods and add-on portion of the forum, and so far I've seen them and they look great. But the problem is, every single gas giant I come across, no matter how cold they are, they're still brown-ish instead of blue. I even came across a -250 degree celsius gas giant, and it was using the Saturn colors instead of the blue-white colors.

    Have I entered the values for probability of appearing wrong? Am I reading how the game differentiates the colors of gas giants by their temperature wrong? I have some gorgeous blue palettes in my palette file that I was hoping would show up but just never have.

    Palette itself is in this post. If anyone could tell me what's going on with this, it would be great.

    And yes, I've been looking at white main sequence star systems when I was searching for a frozen blue gas giant. The -250 celsius one was found orbiting a white main sequence star.

    Added (26.10.2015, 20:39)
    ---------------------------------------------
    I fiddled about with the palettes and found that at least as cold as -220 degrees celsius it is pulling from the .5 to .625 portion of the palettes, which is the part described by the file itself as being cool, jupiter colors. Is this right? I can't imagine that it considers -220 degrees celsius as just 'cool'. That just seems ridiculous to me.

    Added (27.10.2015, 01:35)
    ---------------------------------------------
    Further addendum:

    From what I've seen, searching through several white stars and their gas giants

    at least 173-137 Celsius: grey
    at least 70-27 Celsius: white and blue
    at least at -57 Celsius: brown
    at least at -92 to -177 Celsius: white and blue
    at least -209 to -220 Celsius: brown

    Does anybody have any clue why its doing this? The second set of white and blues shouldn't be there until 'frozen' gas giants, it starts going blue way too early, and then when it gets below -200 it goes back to the browns even though the palette file doesn't go back to brown.

    If anyone could help me figure this out, it'd be appreciated.

    Added (27.10.2015, 14:47)
    ---------------------------------------------
    addendendum

    Just for reference, the palette file was initially arranged as '0-.125=scorching, .125-25=hot, .25-.375=warm, .375-.5=temperate, .5-.625=cool, .625-.75=cold, .75-.875=frozen, .875-1.00=unused'. I have not done anything to alter this arrangement.

    Attachments: palette.cfg (104.6 Kb)
     
    JamjarsDate: Wednesday, 28.10.2015, 02:52 | Message # 314
    Observer
    Group: Newbies
    United States
    Messages: 3
    Status: Offline
    I've found what seems to be a lighting bug in a close binary star system. It occurs when one of the stars eclipses the other relative to the planet:



    The planet darkens considerably, which seems normal because technically the amount of light is cut roughly in half, but I'm not sure. The real issue is the "flickering" seen in the GIF above. I found that the flickering will go away if time is sped up and the stars are no longer overlapping/eclipsing each other.

    I haven't seen anything similar to this before. I'm not sure if it's because I haven't examined a close binary with planets in this configuration, or if because something has happened to my system to cause this graphical glitch. One thing I did notice is that the stars are exceptionally bright, which may or may not have something to do with the light glitch.

    I made a video of the phenomenon acted out and you may find it more helpful than the GIF:

    https://www.youtube.com/watch?v=7CCoEUJEApo

    Edit: My apologies, as JackDole pointed out this was most likely already listed as the "Eclipse bug". It appears I was more excited about being able to upload a youtube video and make a GIF than to actually take a proper look and see if the issue was already known. Oops!

    Attachments: 8187244.log (36.0 Kb)


    Edited by Jamjars - Wednesday, 28.10.2015, 18:15
     
    JackDoleDate: Wednesday, 28.10.2015, 07:19 | Message # 315
    Star Engineer
    Group: Local Moderators
    Germany
    Messages: 1742
    Status: Offline
    Quote Jamjars ()
    I've found what seems to be a lighting bug in a close binary star system. It occurs when one of the stars eclipses the other relative to the plane

    Maybe this is this bug:
    Quote SpaceEngineer ()
    - "Eclipse bug" on distant planets (weird dark shimmering on outer planet caused by inner planet crossing the sun or two suns eclipsing)





    Don't forget to look here.

     
    Search: