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Troubleshooting and bug reports - SpaceEngine 0.9.7.3
SpaceEngineerDate: Thursday, 16.04.2015, 22:59 | Message # 1
Author of Space Engine
Group: Administrators
Russian Federation
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Please post here all of your reports about bugs or crashes in SpaceEngine. Before you post any bugs, please follow these steps:

  • First of all, make sure you updated your video card drivers. This may solve 99% of all isues.
  • Read the Fixing common issues section below. It is possible that your problem can be solved there.
  • Read the List of known issues section below and make sure that your bugs are not on in it. You can use your browser's word finder to help search the list.
  • If the bug is not on the list then please post it in this thread. Attach to your message a screenshot (if possible) and a log file (it's called the se.log and is located in the SpaceEngine/system/ directory). Only the log file will help us to understand your problem and find a solution!



    Fixing videocard-specific issues

    If you do not know which videocard do you have, open the system/se.log file in the text editor and read the Vendor information in the beginning:

    INITIALIZING OPENGL
    [MT] Vendor: ATI Technologies Inc.


    Then look for a solution for you:

    Nvidia: Major lag spikes


    Nvidia: Water missing on terras, clouds are below the surface


    ATI/AMD: Crash on approaching to the black hole, neutron star or white dwarf, on using ship's hyperdrive, or when enabling the Oculus Rift mode or the Fish Eye mode


    ATI/AMD: Crash on Startup on Windows 10


    Intel HD: Glitchy landscape and textures on planets


    Intel HD: Red clouds on Earth




    Fixing common issues

    1) Obsolete or incompatible drivers


    2) Weak system


    3) System with hybrid graphics (NVidia/ATI + Intel HD)


    4) Artifacts on procedural planets


    5) Frequent crashing while generating planetary surface


    6) Spaceship disappears when far from a star


    7) Blurry textures on Solar system planets


    8) Problems with very high resolution displays


    9) Problems in Windows 10 + AMD/ATI




    List of known issues

    Green items have been fixed for the next release

    Not real bugs, but effects caused by limitations in the engine:


    Real bugs:
  •  
    abrasaxDate: Saturday, 16.07.2016, 05:24 | Message # 511
    Space Tourist
    Group: Users
    Serbia
    Messages: 33
    Status: Offline
    Rigel, You should post this here http://en.spaceengine.org/forum/21-3022-1

    I can confirm this bug exists. Easily reproducible.
     
    RigelDate: Saturday, 16.07.2016, 11:48 | Message # 512
    Observer
    Group: Users
    Korea
    Messages: 17
    Status: Offline
    abrasax, OK thank you for your tips!
     
    peshawabakhtiarDate: Saturday, 16.07.2016, 14:06 | Message # 513
    Observer
    Group: Newbies
    Pirate
    Messages: 6
    Status: Offline
    My problem is the SpaceEngine cannot start working. I wonder if you can help.
    Thank you.

    Added (16.07.2016, 14:06)
    ---------------------------------------------
    My problem is the SpaceEngine cannot start working. I wonder if you can help.
    Thank you.


    Edited by peshawabakhtiar - Saturday, 16.07.2016, 14:08
     
    MosfetDate: Sunday, 17.07.2016, 00:17 | Message # 514
    World Builder
    Group: Users
    Italy
    Messages: 754
    Status: Offline
    peshawabakhtiar, you gave us zero information about your computer specifications and no se.log, so I'd say it's highly unlikely.




    "Time is illusion. Lunchtime doubly so."
    Douglas N. Adams
    My mods
    Asus x555ub: cpu i5-6200u - ram 4gb - gpu nvidia geforce 940m 2gb vram
     
    peshawabakhtiarDate: Tuesday, 19.07.2016, 14:58 | Message # 515
    Observer
    Group: Newbies
    Pirate
    Messages: 6
    Status: Offline
    I am trying to attack a screenshot of my problem but it cannot be post??!!!

    $IMAGE1$


    Edited by peshawabakhtiar - Tuesday, 19.07.2016, 15:02
     
    SalvoDate: Tuesday, 19.07.2016, 15:03 | Message # 516
    Star Engineer
    Group: Local Moderators
    Italy
    Messages: 1400
    Status: Offline
    Quote peshawabakhtiar ()
    I am trying to attack a screenshot of my problem but it cannot be post??!!!

    Maybe the screenshot weights more than 600 kb, make sure you're using the .jpg format and not the .png that weights a lot more.





    The universe is not required to be in perfect harmony with human ambition.

    CPU: Intel Core i7 4770 GPU: ASUS Radeon R9 270 RAM: 8 GBs

    (still don't know why everyone is doing this...)
     
    peshawabakhtiarDate: Wednesday, 20.07.2016, 11:26 | Message # 517
    Observer
    Group: Newbies
    Pirate
    Messages: 6
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    Thank you. Here is the screenshot:


    Attachments: 5520555.jpg (71.9 Kb)
     
    JackDoleDate: Wednesday, 20.07.2016, 17:05 | Message # 518
    Star Engineer
    Group: Local Moderators
    Germany
    Messages: 1742
    Status: Offline
    peshawabakhtiar,
    A file named 'se.log' is located in the 'SpaceEngine\system' folder. Please post this file!


    And delete the file 'atioglxx.dll', the 'SpaceEngine\system' directory!





    Don't forget to look here.



    Edited by JackDole - Wednesday, 20.07.2016, 17:11
     
    peshawabakhtiarDate: Wednesday, 20.07.2016, 22:45 | Message # 519
    Observer
    Group: Newbies
    Pirate
    Messages: 6
    Status: Offline
    SpaceEngine Version 0.9.7.3 beta

    STARTING
    Loading script "config/main.cfg"
    [MT] Loading script "config/universe.cfg"
    [MT] Loading script "config/user.cfg"
    [MT] Loading image "textures/common/splash08.jpg"
    [MT] 19 localizations found
    DONE

    INITIALIZING OPENGL
    [MT] Vendor: ATI Technologies Inc.
    [MT] Renderer: ATI Radeon Xpress 1250
    [MT] OpenGL version: 2.1.7415 Release
    [MT] GLSL version: 1.20
    [MT] Saving script "config/main.cfg"
    [MT] CRITICAL ERROR: Old OpenGL version (2.1.7415 Release). DONE

    FINISHED
     
    MosfetDate: Wednesday, 20.07.2016, 23:57 | Message # 520
    World Builder
    Group: Users
    Italy
    Messages: 754
    Status: Offline
    Your Radeon integrated graphic card is dated 2006, doesn't support OpenGL version used by SE and it doesn't seem to have a dedicated video memory. I'm afraid your notebook doesn't meet mininum specifications to run the program.




    "Time is illusion. Lunchtime doubly so."
    Douglas N. Adams
    My mods
    Asus x555ub: cpu i5-6200u - ram 4gb - gpu nvidia geforce 940m 2gb vram
     
    peshawabakhtiarDate: Thursday, 21.07.2016, 05:54 | Message # 521
    Observer
    Group: Newbies
    Pirate
    Messages: 6
    Status: Offline
    These are my pc properties:
    CPU 1.86 GHz Dual-Core
    RAM 3GB
    Video 1400MB
    OS Win7
     
    JackDoleDate: Thursday, 21.07.2016, 11:20 | Message # 522
    Star Engineer
    Group: Local Moderators
    Germany
    Messages: 1742
    Status: Offline
    Quote peshawabakhtiar ()
    [MT] CRITICAL ERROR: Old OpenGL version (2.1.7415 Release). DONE

    This is the decisive set! Your OpenGL version is too old.
    SpaceEngine can not work with these obsolete version!

    Perhaps an update of the graphics card driver may help. Perhaps!


    But, I'm afraid you're out of luck. The latest driver for your graphics card. I could find - is from 2010. 'Catalyst 10.2'.
    And those are only for Windows XP and Windows Vista.
    And I'm not sure if the driver really works with your card!





    Don't forget to look here.



    Edited by JackDole - Thursday, 21.07.2016, 11:44
     
    peshawabakhtiarDate: Thursday, 21.07.2016, 20:21 | Message # 523
    Observer
    Group: Newbies
    Pirate
    Messages: 6
    Status: Offline
    how this openGL can be updated?

    Edited by peshawabakhtiar - Friday, 22.07.2016, 08:04
     
    Taciturn_ArtistDate: Saturday, 23.07.2016, 16:23 | Message # 524
    Observer
    Group: Newbies
    United States
    Messages: 6
    Status: Offline
    Hi ive been having problems with locking my ship into orbit around a object. For some reason i do not have the mode button on my Ships HUD. Ive tried looking for solutions but i cant seem to find the reason why this is happening. PLZ HELP Also i put a picture of the ship HUD.
    Attachments: 4959327.jpg (337.8 Kb)


    Edited by Taciturn_Artist - Saturday, 23.07.2016, 16:52
     
    KONODate: Wednesday, 27.07.2016, 16:41 | Message # 525
    Observer
    Group: Newbies
    Ukraine
    Messages: 2
    Status: Offline
    Hi, guys. I have these two odd errors in console. Any ideas what they mean?

     
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