Please post here all of your reports about bugs or crashes in SpaceEngine. Before you post any bugs, please follow these steps:
First of all, make sure you make a clean install of SpaceEngine and update your video card drivers. This may solve 99% of all isues.
Read the Fixing common issues section below. It is possible that your problem can be solved there.
Read the List of known issues section below and make sure that your bugs are not on in it. You can use your browser's word finder to help search the list.
If the bug is not on the list then please post it in this thread. Attach to your message a screenshot (if possible) and a log file (it's called the se.log and is located in the SpaceEngine/system/ directory). Only the log file will help us to understand your problem and find a solution!
Fixing videocard-specific issues
If you do not know which videocard do you have, open the system/se.log file in the text editor and read the Vendor information in the beginning:
INITIALIZING OPENGL [MT] Vendor: ATI Technologies Inc.
Then look for a solution for you:
Nvidia: Major lag spikes
To prevent major lags with Nvidia, go into Nvidia control panel, and in SpaceEngine's profile set Threaded optimization to off.
ATI/AMD: Transparent or invisible planets, no landscape
ATI/AMD: Crash on approaching to the black hole, neutron star or white dwarf, on using ship's hyperdrive, or when enabling the Oculus Rift mode or the Fish Eye mode
First, try the solution in in the previous paragraph. If this didn't help, open config/user.cfg and change this parameter value to false, so that it looks like this:
EnableMipmapsWarp false // use mipmapping for warp effects rendering
If crashes on enabling the Oculus Rift mode or the Fish Eye mode still remains, change these two parameters to false as well:
EnableMipmapsGUI false // use mipmapping for GUI FBO EnableMipmapsFrame false // use mipmapping for scene FBO
Intel HD: Glitchy landscape and textures on planets
Open config/main.cfg and change this parameter to 13:
PlanetHeightmapFormat 13 // format of the terrain heightmap textures: 13 - R32F, 16 - RGBA32F
If this didn't help, open config/user.cfg and change this parameter to true:
- "Error loading surface generator shaders. Press YES to run program with procedural planets disabled. Press NO to exit"
Download and install latest drivers for your video card. If you still get this message, it could be that you have an incompatible video card (see next paragraph).
But you still can try and run SpaceEngine by disabling checking of critical errors at startup. Open main.cfg and change value of this parameter to 'true':
IgnoreCriticalCheck true // ignore checking of OpenGL version and critical extensions supporting
NOTE: I can give no guaranties that SpaceEngine will be stable and work correctly if you do make this change.
If you have an "Error loading surface generator shaders" error and press Yes, SpaceEngine can run, but it will not be able to render procedural planetary landscapes.
After updating or rollback of the drivers, you must delete the cache folder in the SpaceEngine directory.
2) Weak system
Most of the forum posts I receive are from users that report an inability to start SpaceEngine, This is because those users have inbuilt Intel graphics card, or some old GeForce 5700 series, or not a proper "gaming" laptop. There is no way but to update your hardware system. There are no plans to make a second version of the engine for weaker systems with simplified graphics, CPU texture generation, etc. It would be like coding another engine from scratch. Once again, I would remind everyone that the minimum system requirements can be found on the Home page, but I will mention it here as well:
CPU 2.0 GHz RAM 2 GB Video GeForce 8600, Radeon HD 2600 VRAM 512 MB
I stress the special role played by videocard onboard memory (VRAM). 512 MB is the absolute minimum. The engine uses a large amount of data that must be in video memory (textures, meshes, vbo, etc). If your system meets the recommended requirements, the engine will work, because its development is made for this hardware:
CPU 3.0 GHz RAM 4 GB Video GeForce 9800 GTX, ATI Mobility HD 5730 VRAM 1024 MB
If you have a Intel HD graphics card, it is better to disable asynchronous loading in the main.cfg as well:
3) System with hybrid graphics (NVidia/ATI + Intel HD)
If you're running SE on a laptop with dual graphics, make sure SE runs on NVidia or ATI chip instead of Intel HD. You may see it in the beginning of "SpaceEngine/system/se.log" file. If it says: Vendor: Intel Renderer: Intel® HD Graphics 4000
then you should open Nvidia Control Panel or ATI Catalyst and force SpaceEngine.exe run on NVidia/ATI graphics card. If you do not found SpaceEngine profile there, create a new one.
4) Artifacts on procedural planets
If you get missing landscape blocks, blurry or blinking textures, random spikes sticking out of surface, check out these recommendations here:
a) If you have a laptop with hybrid graphics, read item #3.
b) Make sure that you make a "clean" installation of SE. If you install a new version overwriting the old one, you may get many bugs and glitches. If you get some glitches after the patch is installed, remove the folder called cache from SpaceEngine's directory.
5) Frequent crashing while generating planetary surface
If you have frequent crashes on planets, or get an "OUT OF MEMORY" message on screen, or "Unexpected deleting of child node" in the log file, try taking these steps first:
- Close any other programs that can consume the video memory (games, video players, graphics editors, etc.). SpaceEngine is not a small flash type game, video memory is the most important resource for it. It may help to disable the Windows Aero theme too, as it consumes a lot of video memory. - Disable "3D water" in Graphics settings (Ctrl-F4) - Reduce "Landscape LOD" to -2 in Graphics settings (Ctrl+F4) - Set up the amount of video memory in the main.cfg file:
VideoMemorySize 2048 // video card onboard memory (VRAM) in megabytes
The value must not be less than 1024, but not more than the total amount of physical video memory plus amount of RAM. For example, if you have a graphics card with 1024 MB of video memory, and more than 2 GB of RAM, you can increase VideoMemorySize to 2048.
6) Spaceship disappears when far from a star
It is not a bug. Current version have not yet completed spaceships rendering system - they cannot be rendered if there is no stars or planets in the renderlist. Just imagine that ship becomes invisible in interstellar flight
7) Blurry textures on Solar system planets
It is not a bug. Our Solar system planets (Mercury, Venus, Earth, Moon, Mars, Jupiter, Saturn, Uranus, Neptune and its satellites) have no procedural textures, only real ones with limited level-of-detail. You can download addons with high resolution textures to increase level of detail of real planets.
8) Crash on entering the Display menu
If you experience a crash when trying to open the Display menu, open config/main.cfg and change the Maximized parameter value to true, so that it looks like this:
Maximized true // start with a maximized window
9) Problems with very high resolution displays
If you're using a very high display resolution and have problems selecting things with the cursor, or your screenshots are being output at a lower resolution than you're using, try the following:
1) Open Windows Control Panel, navigate to Display, and set the DPI scaling to "Smaller - 100% (default)" - it should look like this.
2) If you want to adjust the DPI scaling, click on "Set custom text size (DPI)" in the sidebar and change its value to suit your preference.
List of known issues
Green items have been fixed for the next release
Not real bugs, but effects caused by limitations in the engine:
- Star mode "points" and "sprites" looks the same. This is right! This switch changes the rendering technology, not the visual appearance. - Ships do not render in interstellar space - Star catalog has many errors in star classification, so there are many "giant dwarfs" and "dwarf giants" - Many real binary stars rendered as single, and many single rendered as binary - SE simply have incomplete catalog of binary stars - Comet nucleus star-sprite will shine through planets [example]. - Galaxy/nebula sprites will rotate when seen from certain angles - Skybox edges are visible when near the center of galaxy - Auroras, comet tails and rings can be rendered in front of ships/moons sometimes - Lens flares are distorted by gravitational lensing (black holes and ship warp drive effect) - Text editor for Wiki descriptions is not working - it is not implemented yet - Solar system moons don't have extremely accurate orbits (requires implementation of custom orbit models, e.g. VSOP-87) - Sunspot distribution is not always realistic - Ocean tag not yet implemented in planet editor - Rounding errors (e.g. 30° in catalog rounds to 29°59'59.99" displayed on HUD) - "Normal" autoexposure mode is unfinished - Bloom effects from the bottom of the screen are replicated at the top of the screen in anaglyph mode - Many HIP and HD stars do not appear in the search menu
Real bugs:
- Inaccurate tidal heating calculations, makes some moons too hot (e.g. asteroid Dactyl) - Crash when entering the Display menu for users with single-monitor setups - Does not work in Windows XP - Menu button sound doesn't work - Lens flare color in Normal or Super diffraction spike mode is inaccurate when close to a star - Changing "modes" between simulation and orbital when piloting ships can cause glitches - Few issues with asynchronous loading (stars don't always generate properly, especially when flying to new galaxies) - Flashing landscape LOD on a planet when Wiki for it is displayed - GUI response issues with some users (interface items glitchy or not respond easily) - GUI toolbars may completely disappear when pressing pin button while half-hidden - Flickering flare color in close binary systems [example] - Auto-exposure does not react when a sun is blocked while diffraction spikes are set to normal or super - "Eclipse bug" on distant planets (weird dark shimmering on outer planet caused by inner planet crossing the sun or two suns eclipsing) - Cloud cyclones have cut edges sometimes - Level horizon command (End key) doesn't work properly on oblate objects - Problems when releasing Left + Right click - Lines or junctures are visible on planetary surface - Switching to fullscreen doesn't work sometimes - Weird behavior of movement keys in tracking mode (T) and after releasing it - Automatic reference object setting with spacecraft doesn't always choose the best object (for example, when near dwarf moons or debris asteroids close to a planet you are trying to orbit) - 3D water fog sometimes starts above the water surface - Problems with the skybox export interface, and with the planetarium after using it, for some users - Music player will unpause when SE window is minimized and restored, or when entering and exiting the main menu - If a galaxy model is selected, the camera is not following any object, and the program is in Edit Mode, closing and restarting the program will cause the WASDRF movement keys to behave incorrectly until the camera is set to follow an object - Visual atmosphere heights are inconsistently and unrealistically generated - Physical atmosphere properties are inconsistently and unrealistically generated, and are not tied to the visual models - Cyclones are not generated in the southern hemispheres of gas giants - Shimmering bloom splotch when very close to the surface of a planet [example] - Lighting errors in system browser when viewing from outside the system - "Opacity spot" in the subsolar region of atmospheres - Strange behavior of fish eye and cube map views when near planets (only when a planetary object is in the neg_z face) - Only one planetary nebula model is used per galaxy - Camera will be set to 90° FOV when returning from fisheye or cubemap view sometimes - If spacecraft .sss Length is very different from its .cfg length, there may be rendering glitches - Eclipse shadows on atmosphere not occluded by planet [example]
According to your log you're using driver version 14.5, so no you didn't do everything that was recommended. Install driver version 14.4.
i understand that you mean catalyst driver for my graphic card from amd? anyway if i go to my catalyst control centre panel i can see that i have 14.12 catalyst omega software... im very confused right now well i realized that you mean opengl version? could i reverse my version installing some software or something like this? cause i downloaded the atioglxx.dll file from your post and nothing changed...
Try the dll file in the OP and see if that helps, it should fix other issues with AMD drivers. And double check to make sure that you made the recommended config edit. And delete the cache folder.
All forum users, please read this! My SE mods and addons Phenom II X6 1090T 3.2 GHz, 16 GB DDR3 RAM, GTX 970 3584 MB VRAM
Try the dll file in the OP and see if that helps, it should fix other issues with AMD drivers. And double check to make sure that you made the recommended config edit. And delete the cache folder.
sorry mate but i dont have idea of what you mean with all of this what is OP? how i make the recommended config edit? at least i know how to delete folders XD
Hi. I`m Havving some black screen problem. I Start the game and after a few minutes all the screen goes black (Except the HUD). I read a old post about it but i dont find any fix for the problem. The only "Fix" is reinstall the game.
I`m Sorry if somebody ask for this before but i can`t find any post related to this.
Oh, yeah: Sorry for my english. Im suck writing in other language
So I recently reinstalled Space Engine because I learned of the new update and also got a new HD, but the problem is when I click a star, press G to zoom onto the star, the game usually has a 60% chance of crashing, I don't even get to view the star or render it yet, it's just when I get close enough to render the Star.
The same goes for Black Holes, but this is a 100% chance of crashing, every time I go ANYWHERE with a black hole involved, instant crash. There was only ONE time it didn't crash, but the black hole was invisible.
What gives? My specs are: R9 270x i7-4770k 8GBs RAM G.Skill Sniper 1,000 Watt Corsair PSU (I know, overkill, but it's efficient with its power thankfully, it's there because working on getting my PC much more rigged, going to sell 270x and possibly work on dual 980s) 2 TB Western Digital Black Z97 GAMING 7 MSI Motherboard
Edited by MintyTwister - Tuesday, 03.02.2015, 18:54
Hey, I just installed the game and i cant open it. Right after the installation it says "Spaceengine has stopped working". Same when i try to open the .exe file. It's installed in C:/programfiles. I have AMD Radeon HD 6450 Quad core 2.33 ghz 4Gb memory Windows 7
I have installed multiple games before, not sure why this isnt working
HI! Regarding the black hole and stars in its near vicinity... I tried all the fixes and at first only pasting 14.4 ati drivers dll in system folder did the trick, but on occasion its still crashed the engine. after fiddling around I now managed it to work with only changes to cfg files as suggested in OP, but after all those fixes one problem still persists for me. Stars around black hole and black hole itself are not visible until I get really close, then they suddenly appear. When they get "loaded" the stay there even if I move out from the cluster though they disappear at certain distance, but when I move closer they appear again, but at much distant level then when I approach black hole for the first time. When I go to different galaxy same occurs. Its only immersion breaking, and could very well be on my side. And sorry if this has already been resolved. I tried searching with search on forum but it gave me 404 error
EDIT: I think I've found that .97 has some vram issue.
Please note this is nothing to do with the GTX 970 3.5 GB thing recently. It's not my card.
My issue with heavy HDD activity started with .97 long ago when I was using a GTX 580 (best GPU back then). My GTX 580 and 970 run SE .96 - 96.2 very well, I can even have max vram or 95% in main.cfg, no issues. I don't have any issues with other games.
My tests show that I have to use 50% vram in .97 onwards to make it useable. This doesn't actually half it though, more like knock it down to 20-25%. Setting it to 70-80-90% seems to allow more than it should and causes issues. Please note again I don't have to do this in .96. I've been using SE for a long time and setting to 85-90-95-98% in .96 versions hasn't been a problem. .96 just works. I've done many high detailed videos and screenshots, it was a joy to use.
.97 has brought me untold performance problems, knocking the setting down to 70% didn't cure it. I thought what the hell, see if 50% does anything and indeed it does, no more HDD chugging. .97 seems skewed in vram management somehow. Anything higher the game gets bogged down quickly and becomes unusable like its going way beyond and possibly what software can report and resorting to HDD after a few minutes of play.
Maybe even windows heuristics on my end but please note I can use .96 without issues as with every other game or app.
Please don't quote talking about 0.5Gb on the GTX 970. I've posted many times using my GTX 580 when 0.97 released 1-2 years ago about excessive HDD activity and poor performance. 0.96 is silent even when vram is maxed out. SE .97.0 onwards is resorting to using my HDD even when set at 70-80% vram in the settings what ever GPU is used. This is posted more towards Space Engineer or Harbingerdawn.
My question is one that has been asked before, however there appears to be no reply to them. I apologize if I am inconveniencing anyone.
What is happening is that every time I enter our solar system (Sol) the software crashes. Sol was fine in 0.9.7.1, but now it is not in 0.9.7.2. What's wrong?
All you need in life are space games and typhlosions.
Hello guys, I am new to this forum and in dire need of help.. Just as I click the planetarium... the game crashes... everytime... I dont even load any planet or anything, it just crashes... As I click Planetarium, it loads but the message of crash occurs... Please help.. Sys specification- Intel Core i3 Cpu 540 3.6 GHZ RAM - 4 GB 64 bit Windows 7 Ultimate SP 1 AMD Radeon HD 6670