Please post here all of your reports about bugs or crashes in SpaceEngine. Before you post any bugs, please follow these steps:
First of all, make sure you make a clean install of SpaceEngine and update your video card drivers. This may solve 99% of all isues.
Read the Fixing common issues section below. It is possible that your problem can be solved there.
Read the List of known issues section below and make sure that your bugs are not on in it. You can use your browser's word finder to help search the list.
If the bug is not on the list then please post it in this thread. Attach to your message a screenshot (if possible) and a log file (it's called the se.log and is located in the SpaceEngine/system/ directory). Only the log file will help us to understand your problem and find a solution!
Fixing videocard-specific issues
If you do not know which videocard do you have, open the system/se.log file in the text editor and read the Vendor information in the beginning:
INITIALIZING OPENGL [MT] Vendor: ATI Technologies Inc.
Then look for a solution for you:
Nvidia: Major lag spikes
To prevent major lags with Nvidia, go into Nvidia control panel, and in SpaceEngine's profile set Threaded optimization to off.
ATI/AMD: Transparent or invisible planets, no landscape
ATI/AMD: Crash on approaching to the black hole, neutron star or white dwarf, on using ship's hyperdrive, or when enabling the Oculus Rift mode or the Fish Eye mode
First, try the solution in in the previous paragraph. If this didn't help, open config/user.cfg and change this parameter value to false, so that it looks like this:
EnableMipmapsWarp false // use mipmapping for warp effects rendering
If crashes on enabling the Oculus Rift mode or the Fish Eye mode still remains, change these two parameters to false as well:
EnableMipmapsGUI false // use mipmapping for GUI FBO EnableMipmapsFrame false // use mipmapping for scene FBO
Intel HD: Glitchy landscape and textures on planets
Open config/main.cfg and change this parameter to 13:
PlanetHeightmapFormat 13 // format of the terrain heightmap textures: 13 - R32F, 16 - RGBA32F
If this didn't help, open config/user.cfg and change this parameter to true:
- "Error loading surface generator shaders. Press YES to run program with procedural planets disabled. Press NO to exit"
Download and install latest drivers for your video card. If you still get this message, it could be that you have an incompatible video card (see next paragraph).
But you still can try and run SpaceEngine by disabling checking of critical errors at startup. Open main.cfg and change value of this parameter to 'true':
IgnoreCriticalCheck true // ignore checking of OpenGL version and critical extensions supporting
NOTE: I can give no guaranties that SpaceEngine will be stable and work correctly if you do make this change.
If you have an "Error loading surface generator shaders" error and press Yes, SpaceEngine can run, but it will not be able to render procedural planetary landscapes.
After updating or rollback of the drivers, you must delete the cache folder in the SpaceEngine directory.
2) Weak system
Most of the forum posts I receive are from users that report an inability to start SpaceEngine, This is because those users have inbuilt Intel graphics card, or some old GeForce 5700 series, or not a proper "gaming" laptop. There is no way but to update your hardware system. There are no plans to make a second version of the engine for weaker systems with simplified graphics, CPU texture generation, etc. It would be like coding another engine from scratch. Once again, I would remind everyone that the minimum system requirements can be found on the Home page, but I will mention it here as well:
CPU 2.0 GHz RAM 2 GB Video GeForce 8600, Radeon HD 2600 VRAM 512 MB
I stress the special role played by videocard onboard memory (VRAM). 512 MB is the absolute minimum. The engine uses a large amount of data that must be in video memory (textures, meshes, vbo, etc). If your system meets the recommended requirements, the engine will work, because its development is made for this hardware:
CPU 3.0 GHz RAM 4 GB Video GeForce 9800 GTX, ATI Mobility HD 5730 VRAM 1024 MB
If you have a Intel HD graphics card, it is better to disable asynchronous loading in the main.cfg as well:
3) System with hybrid graphics (NVidia/ATI + Intel HD)
If you're running SE on a laptop with dual graphics, make sure SE runs on NVidia or ATI chip instead of Intel HD. You may see it in the beginning of "SpaceEngine/system/se.log" file. If it says: Vendor: Intel Renderer: Intel® HD Graphics 4000
then you should open Nvidia Control Panel or ATI Catalyst and force SpaceEngine.exe run on NVidia/ATI graphics card. If you do not found SpaceEngine profile there, create a new one.
4) Artifacts on procedural planets
If you get missing landscape blocks, blurry or blinking textures, random spikes sticking out of surface, check out these recommendations here:
a) If you have a laptop with hybrid graphics, read item #3.
b) Make sure that you make a "clean" installation of SE. If you install a new version overwriting the old one, you may get many bugs and glitches. If you get some glitches after the patch is installed, remove the folder called cache from SpaceEngine's directory.
5) Frequent crashing while generating planetary surface
If you have frequent crashes on planets, or get an "OUT OF MEMORY" message on screen, or "Unexpected deleting of child node" in the log file, try taking these steps first:
- Close any other programs that can consume the video memory (games, video players, graphics editors, etc.). SpaceEngine is not a small flash type game, video memory is the most important resource for it. It may help to disable the Windows Aero theme too, as it consumes a lot of video memory. - Disable "3D water" in Graphics settings (Ctrl-F4) - Reduce "Landscape LOD" to -2 in Graphics settings (Ctrl+F4) - Set up the amount of video memory in the main.cfg file:
VideoMemorySize 2048 // video card onboard memory (VRAM) in megabytes
The value must not be less than 1024, but not more than the total amount of physical video memory plus amount of RAM. For example, if you have a graphics card with 1024 MB of video memory, and more than 2 GB of RAM, you can increase VideoMemorySize to 2048.
6) Spaceship disappears when far from a star
It is not a bug. Current version have not yet completed spaceships rendering system - they cannot be rendered if there is no stars or planets in the renderlist. Just imagine that ship becomes invisible in interstellar flight
7) Blurry textures on Solar system planets
It is not a bug. Our Solar system planets (Mercury, Venus, Earth, Moon, Mars, Jupiter, Saturn, Uranus, Neptune and its satellites) have no procedural textures, only real ones with limited level-of-detail. You can download addons with high resolution textures to increase level of detail of real planets.
8) Crash on entering the Display menu
If you experience a crash when trying to open the Display menu, open config/main.cfg and change the Maximized parameter value to true, so that it looks like this:
Maximized true // start with a maximized window
9) Problems with very high resolution displays
If you're using a very high display resolution and have problems selecting things with the cursor, or your screenshots are being output at a lower resolution than you're using, try the following:
1) Open Windows Control Panel, navigate to Display, and set the DPI scaling to "Smaller - 100% (default)" - it should look like this.
2) If you want to adjust the DPI scaling, click on "Set custom text size (DPI)" in the sidebar and change its value to suit your preference.
List of known issues
Green items have been fixed for the next release
Not real bugs, but effects caused by limitations in the engine:
- Star mode "points" and "sprites" looks the same. This is right! This switch changes the rendering technology, not the visual appearance. - Ships do not render in interstellar space - Star catalog has many errors in star classification, so there are many "giant dwarfs" and "dwarf giants" - Many real binary stars rendered as single, and many single rendered as binary - SE simply have incomplete catalog of binary stars - Comet nucleus star-sprite will shine through planets [example]. - Galaxy/nebula sprites will rotate when seen from certain angles - Skybox edges are visible when near the center of galaxy - Auroras, comet tails and rings can be rendered in front of ships/moons sometimes - Lens flares are distorted by gravitational lensing (black holes and ship warp drive effect) - Text editor for Wiki descriptions is not working - it is not implemented yet - Solar system moons don't have extremely accurate orbits (requires implementation of custom orbit models, e.g. VSOP-87) - Sunspot distribution is not always realistic - Ocean tag not yet implemented in planet editor - Rounding errors (e.g. 30° in catalog rounds to 29°59'59.99" displayed on HUD) - "Normal" autoexposure mode is unfinished - Bloom effects from the bottom of the screen are replicated at the top of the screen in anaglyph mode - Many HIP and HD stars do not appear in the search menu
Real bugs:
- Inaccurate tidal heating calculations, makes some moons too hot (e.g. asteroid Dactyl) - Crash when entering the Display menu for users with single-monitor setups - Does not work in Windows XP - Menu button sound doesn't work - Lens flare color in Normal or Super diffraction spike mode is inaccurate when close to a star - Changing "modes" between simulation and orbital when piloting ships can cause glitches - Few issues with asynchronous loading (stars don't always generate properly, especially when flying to new galaxies) - Flashing landscape LOD on a planet when Wiki for it is displayed - GUI response issues with some users (interface items glitchy or not respond easily) - GUI toolbars may completely disappear when pressing pin button while half-hidden - Flickering flare color in close binary systems [example] - Auto-exposure does not react when a sun is blocked while diffraction spikes are set to normal or super - "Eclipse bug" on distant planets (weird dark shimmering on outer planet caused by inner planet crossing the sun or two suns eclipsing) - Cloud cyclones have cut edges sometimes - Level horizon command (End key) doesn't work properly on oblate objects - Problems when releasing Left + Right click - Lines or junctures are visible on planetary surface - Switching to fullscreen doesn't work sometimes - Weird behavior of movement keys in tracking mode (T) and after releasing it - Automatic reference object setting with spacecraft doesn't always choose the best object (for example, when near dwarf moons or debris asteroids close to a planet you are trying to orbit) - 3D water fog sometimes starts above the water surface - Problems with the skybox export interface, and with the planetarium after using it, for some users - Music player will unpause when SE window is minimized and restored, or when entering and exiting the main menu - If a galaxy model is selected, the camera is not following any object, and the program is in Edit Mode, closing and restarting the program will cause the WASDRF movement keys to behave incorrectly until the camera is set to follow an object - Visual atmosphere heights are inconsistently and unrealistically generated - Physical atmosphere properties are inconsistently and unrealistically generated, and are not tied to the visual models - Cyclones are not generated in the southern hemispheres of gas giants - Shimmering bloom splotch when very close to the surface of a planet [example] - Lighting errors in system browser when viewing from outside the system - "Opacity spot" in the subsolar region of atmospheres - Strange behavior of fish eye and cube map views when near planets (only when a planetary object is in the neg_z face) - Only one planetary nebula model is used per galaxy - Camera will be set to 90° FOV when returning from fisheye or cubemap view sometimes - If spacecraft .sss Length is very different from its .cfg length, there may be rendering glitches - Eclipse shadows on atmosphere not occluded by planet [example]
You need to update your driver software. I just had this problem as well. First find your pc model and OS version at computer>system information (Mine is an HP Compaq 6005 with Windows 7 x86). Second find out what your graphics card is by going to computer>system information>device manager>display adapters (Mine is an ATI Radeon HD 4200, I know crappy). If you have NVidia, you may be able to get a newer version of your driver at their website, but for now just I would just get it from your pc vendor's website. Use your information there to find your driver. Download and install it. If it asks you to restart, do so and try running it again.
Hi, I reciently created the asteroid system (47171) 1999 TC36, which has 3 asteroids orbiting a barycenter. It works perfectly, but SE recognizes it barycenter as a planet when I press F2 on Sol.
"ATI/AMD: Crash on approaching to the black hole, neutron star or white dwarf"
I am currently having this problem. Whenever I approach a white dwarf the game will crash. (I haven't tested it with neutron stars or black holes) Long story short....
"Space engine has stopped working" Yesterday I approached Sirius B and My computer crashed and I got a BSOD. (The error code was 0XA0000001 in case you were wondering. Something to do with atikmdag.sys not responding http://tinyurl.com/pavb4j2)
The graphics card is an AMD Radeon HD 8670D. I just recently installed the new version. (0.9.7.2) And only now am I having this problem. I didn't have this issue in the previous version.
Now I found user.cfg under Libraries>Documents>My Games>SpaceEngine0.972>Config and I opened it in the notepad and found it.... (Please note the picture I attached)
Now... Do I just change the value to false?
Thank you.
Edit: Ok. So i changed the value to false. And... It seems to have fixed the problem.
However.
Now all the planets are transparent
Trying to fix the problem now.....
Edit2: Where can i actually find this driver version? "Try revert back the driver to the version 14.4." The driver version i had before this was version 13.152.1.1000.
Edit3: Ok. So i reverted back too version 13.152.1.1000..... Annnnnnnnd. No more see through planets
However i would still appreciate it if someone gave Me a URL where i can download the 14.4 driver version and install it :/ This version is extremely outdated. 9/10/2013
As far as i know, the link you pointed at should be the download. Hadn't tried it out until now (have the transparent planet Problem too) but it seems to work. Question: Did you install the old driver or placed the .dll file in the SE/System folder? As Harbinger dawn says in the first post on every page, this should work too...
Look at those happy sunflowers . . . Now you should be happier than before!
So, my problem is, if i want to go to a planet like deserts or selenas, i have a black texture bug.
Read the fixes for ATI in the top of the page.
QuoteCarandmySon ()
Whenever i try to open the program, an error message pops up saying "(Null) (2.1) (Null)". If i close the error message, the program continues to load for a short while, the completely crashes with no trace. Can anyone help me with this?
This is a bugged error message. This says "You have obsolete OpenGL version (2.1). Update you video card driver or install compatible hardware". So read the opening post of this thread.
QuoteQuark ()
I wanted to ask in space engine 9.7.0.2 corona of stars is not animated, is a problem of some settings?
Did you tried to speedup the time?
QuoteNirklars ()
The only way to avoid this flickering for me that I've found is to completely disable 3D water but that doesn't look as fancy
Ok so i went and took a screen of the Irr galaxy that's crashing.
Did it crashes when you approach the black hole? Try go to one from the locations, or spawn a ship and use its hyperdrive. If this is the issue, then fixes for black holes on AMD may help.
Quotethe_nerervarine ()
Has anyone figured out how to improve performance with evaporation trails/comet tails?
There no way to improve it.
QuoteSpyro ()
Why is all the polar ice on planets rendering on the equator, and the equatorial deserts only loading on the poles?
lol what? Of course no. Maybe you misinterpret the ice and sand? Can you post a screenshot?
QuoteAtheist101 ()
Now for some reason when it go to Display the engine crashes.
This bug is already fixed, wait for a patch. The crash will not occur if you have 2 monitors, or if you first go fullscreen and back with a hotkes (alt-enter).
QuoteSpeicAsian ()
So I downloaded the installer and followed its instructions, then whenever I tried to open up Space Engine a page pops up saying: Error (null) (2.1). (null)
Look my previous post, the same error.
Quoteyouva ()
Every time I run SE, the screen is fully white. The sound works and the cursor appears and I can move it too. Anyone can help me figure out what is the problem here?
Disable threaded optimization for SE in the NVidia control panel.
Quoteminecraftoboe ()
Space Engine crashes right after I click on planetarium. I have an intel i3 processor, 12 GB of RAM, and an ATI Raedon HD 5450 graphics card. I also have trouble finding what version of OpenGL I have. please help I've been raging about this for an hour now
Delete the graphics card driver Download and install the new one from the AMD site Follow the AMD issues solution in the opening post of this thread.
Quotepzampella ()
Hi, I reciently created the asteroid system (47171) 1999 TC36, which has 3 asteroids orbiting a barycenter. It works perfectly, but SE recognizes it barycenter as a planet when I press F2 on Sol.
Show us the system code.
QuoteNemo ()
Edit3: Ok. So i reverted back too version 13.152.1.1000..... Annnnnnnnd. No more see through planets
Did you deleted the cache folder after driver update? Alternatively, you may just copy dll into SE instead of reverting the driver.
My Space engine is broken. I've attempted to redownload, reinstall, I've messed with the visuals, nothing seems to work. Only one of the settings are visible, the rest flash randomly ( I can still click all of them) . when I'm on the surface of a planet, trying to load up the scenery, it either looks very low quality or glitches out and creates wierd layers of terrain I stood still for fifteen minutes seeing if it was just taking a long time to load, it wasn't.
magnetwardrobe, bug reports and troubleshooting problems belong here -- review the forum rules and see the sticky threads. Also please read the opening post here to see if anything there is relevant. If not, your log file will be necessary for us to help figure out the problem.
Here are some more images. I'm not entirely sure where to find the directory (either I'm not thinking straight or I truly don't know) so I hope this can be sufficient.
n0b0dy, I'm not using auto exposure, and the problem is the temperature of Dactyl.
Erhm.. now I see.. you are right , probably an error in the catalog file for sol? But as far as I remember there is no temperature quotation in solarsys.sc (at least in previous version). I don't know waht's going on here
As far as i know, the link you pointed at should be the download. Hadn't tried it out until now (have the transparent planet Problem too) but it seems to work. Question: Did you install the old driver or placed the .dll file in the SE/System folder? As Harbinger dawn says in the first post on every page, this should work too...
I just reverted back to My previous driver version... Which is what came with the Computer when I first got it.
But yeah.. I'm not sure what that link is. I guess it's just the DLL file for driver version 14.4. But... I can't find a place where I can download driver version 14.4.
QuoteSpaceEngineer ()
Did you deleted the cache folder after driver update? Alternatively, you may just copy dll into SE instead of reverting the driver.
Yes. I deleted the cache after I rebooted.
But... Don't you need at least driver version 14.4 for that to work? Or can you.... For example... Just copy the dll file from version 14.501.1003.0. and place it in the system folder?